Controllers of personal information
Any personal information provided or to be gathered by moderngent.com is controlled by Modern Gent Limited, Modern Gent Ltd, 145 Snargate Street, Dover, Kent Ct17 9BZ, United Kingdom. Telephone: +44 (0)1304 208358
What information do we collect? How do we use it?
When you order, we need to know your name, email address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order.
We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.
When you submit a customer review, we also ask for your email address, although you can choose not to have your email address displayed with your review.
When you enter a contest or other promotional feature, we may ask for your name, address and email address so we can administer the contest and notify winners.
We personalise your shopping experience by using your purchases to shape our recommendations about the goods and other merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
We may also use the information we collect to occasionally notify you about important functionality changes to the website, new services and special offers we think you'll find valuable. If you would rather not receive this information you may opt out. Make sure you change your preferences for each account you hold or email address you have given us.
How does Modern Gent protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
What about "cookies"?
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as shopping and to store items in your Shopping Basket between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your Shopping Basket and purchasing them.
Will Modern Gent disclose the information it collects to outside parties?
Modern Gent does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank email message to firstname.lastname@example.org. (If you use more than one email address to shop with us, send this message from each email account you use). Modern Gent may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at moderngent.com possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to.
Tell us what you think
Modern Gent welcomes your questions and comments about privacy so please do get in touch.
Modern Gent, 145 Snargate Street, Dover, Kent CT17 9BZ, UK – Telephone +44 (0)1304 208358