Free UK Delivery, Security, Orders & Returns

Good old-fashioned customer service  Free UK Delivery

First Class same day dispatch  Secure shopping checkout

Free UK Deliveries

When you spend over £5 we send your order free at all times!

Orders are dispatched by First Class Royal Mail and customers frequently write to tell us they've received theirs the next day. If you've not received yours within a day or two of placing your order please contact us.

Subject to credit card security checks orders placed before 3pm (Monday-Friday) are dispatched that same day. Any orders placed after 3pm will be dispatched the next day. Weekend and Bank Holiday orders are dispatched on the next working day.

If the item you've ordered is not in stock we'll let you know. You can choose to either cancel your order or wait till it's back in stock. We do not charge your card until the item is dispatched.

International Deliveries

Our postage charges are based on package weight and clearly shown when you select your country. Orders are sent by airmail or courier and should be received within 3-10 working days.

Credit cards are charged in Pounds Sterling and debited in your local currency. Currency conversions shown by ex.com at the the shopping basket are a guide. The actual exchange rate used for the transaction will be determined by your credit card company.

Security

Credit card information is securely encrypted when you order. We do not request personal details till you enter the secure area. These procedures protect you. Added security is provided by ProtX who we chose to process payments.

Secure pages are indicated by the web address changing from "http://" to "https://" and a "padlock" or "key" symbol in your browser.

Ordering

We keep our prices as low as possible, you may find the same item offered elsewhere at a lower price but once delivery charges are added it might be higher.

We accept American Express, Visa and Mastercard credit cards and Maestro, Delta, Electron and Solo debit cards.

We also offer the chance to pay by invoice. Orders are shipped once funds are cleared and payment must be made in Pounds Sterling drawn from a UK bank account.

Returns

You may on occasion want to return an item so here's our return policy.

If you are unhappy with your purchase you may return it in its original condition within 28 days and a refund will be made. We reserve the right to make a charge for handling and postage.

You may always return items if they are defective. If you are returning an item because of an error on our part we'll gladly refund the return delivery charge.

Please enclose a note giving the reason for the return, you order number and wrap the package securely then return to the address below.

If items returned are found to not be defective you will be responsible for these charges and the costs of any other services provided to you in connection with your purchase.

In the case of a defective product please provide a full description of the fault and return the item in its original packaging. Please send the package to:

Modern Gent Limited, (Returns Dept), Unit 2, Canbury House, Tolworth Close, Surbiton, Surrey, United Kingdom KT6 7EW.

Our returns policy does not affect your statutory rights.

Robert Charles Handmade Italian Leather Belts

Hand crafted in Como, Italy by highly-skilled local artisans. More info