Free UK Delivery, Security, Orders & Returns

Why shop at Modern Gent?

tick markGood old-fashioned customer service  tick markFree UK Delivery

tick markFirst Class same day dispatch  tick markSecure shopping checkout


Free UK Deliveries

When you spend over £5 we send your order free at all times!

Orders are dispatched by First Class Royal Mail and customers frequently write to tell us they've received theirs the next day. If you've not received yours within a day or two of placing your order please contact us.

Subject to credit card security checks orders placed before 3pm (Monday-Friday) are dispatched that same day. Any orders placed after 3pm will be dispatched the next day. Weekend and Bank Holiday orders are dispatched on the next working day.

If the item you've ordered is not in stock we'll let you know. You can choose to either cancel your order or wait till it's back in stock. We do not charge your card until the item is dispatched.

International Deliveries

Earth movie

Our postage charges are based on package weight and clearly shown when you select your country. Orders are sent by airmail or courier and should be received within 3-10 working days.

Credit cards are charged in Pounds Sterling and debited in your local currency. Currency conversions shown by ex.com at the the shopping basket are a guide. The actual exchange rate used for the transaction will be determined by your credit card company.

Security

Credit card information is securely encrypted when you order. We do not request personal details till you enter the secure area. These procedures protect you. Added security is provided by ProtX who we chose to process payments.

Secure pages are indicated by the web address changing from "http://" to "https://" and a "padlock" or "key" symbol in your browser.

Ordering

We keep our prices as low as possible, you may find the same item offered elsewhere at a lower price but once delivery charges are added it might be higher.

We accept American Express, Visa and Mastercard credit cards and Maestro, Delta, Electron and Solo debit cards.

We also offer the chance to pay by invoice. Orders are shipped once funds are cleared and payment must be made in Pounds Sterling drawn from a UK bank account.

Returns

You may on occasion want to return an item so here's our return policy.

If you are unhappy with your purchase you may return it in its original condition within 28 days and a refund will be made. We reserve the right to make a charge for handling and postage.

You may always return items if they are defective. If you are returning an item because of an error on our part we'll gladly refund the return delivery charge.

Please enclose a note giving the reason for the return, you order number and wrap the package securely then return to the address below.

If items returned are found to not be defective you will be responsible for these charges and the costs of any other services provided to you in connection with your purchase.

In the case of a defective product please provide a full description of the fault and return the item in its original packaging. Please send the package to:

Modern Gent Limited, (Returns Dept), Unit 2, Canbury House, Tolworth Close, Surbiton, Surrey, United Kingdom KT6 7EW.

Our returns policy does not affect your statutory rights.


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Robert Charles Handmade Italian Leather Belts

Hand crafted in Como, Italy by highly-skilled local artisans. More info

Robert Charles leather belt collection



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Modern Gent Ltd, Unit 2, Canbury House, Tolworth Close, Surbiton, Surrey KT6 7EW, UK
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FAST UK DELIVERY WITH SAME DAY DISPATCH UK Delivery is free for all orders over £5.00 If you place your order before 3pm it will be dispatched the same day (Monday-Friday subject to security checks) All orders are sent by Royal Mail First Class or courier. You should expect to receive your order in 1-3 working days. To make life simple, Express Delivery costs a flat rate of £3.99 for the entire order, no matter how much you buy. Guaranteed Next Working Day costs £6.99 per order. Just tick the "Guaranteed Next Working Day" checkbox at the checkout. Your order must be placed by 3pm to receive a next day service. Your order will need to be signed for, and delivery takes place between 9am and 5:30pm. As this is a next working day service, deliveries are not made on weekends or bank holidays. International DELIVERY All items for delivery outside the UK are sent Airmail and dispatched within 24 hours of your order being placed. Charges vary according to weight and delivery times vary according to destination Destination: Price per item: Estimated arrival in: Europe 3-7 working days USA & Canada 4-8 working days Rest of the world 7-21 working days

Destination: Price per item: Estimated arrival in:
Europe £6.99 3-7 working days
USA & Canada £9.99 4-8 working days
Rest of the world £14.99 7-21 working days
I'm not sure the site IS a hoax... I remember calling for a guy very early one morning and his wife answered the door. "Is he up yet?" I said. "Not only up," she said, "but shat, showered, shaved and shining like a sixpence up a sweep's arse." A rather magnificent phrase that I'm sure secretly sums up that top o' the morning feeling we all strive for.